To return an online order, please contact the store directly emailing info@helenhobbsjordanseries.com to receive postage instructions.
You may return an online purchase within six weeks of receiving it if:
- The Product is misbound or faulty in any way
- The Product you received was different to the one ordered
- The Product arrived damaged
If your return meets any of the above conditions you will be entitled to a refund or an exchange.
If your return does not meet any of the above conditions but you would still like to return the product, please contact us directly and our friendly staff can assist you